Terms & Conditions
1. Parties
These Terms & Conditions ("Terms") govern the relationship between AgileCatalyst.AI Ltd, a company incorporated in the Dubai International Financial Centre (DIFC), Dubai, UAE ("Agile Catalyst", "we", "us") and any individual or entity ("Client", "you") that engages our services or accesses our website at agilecatalyst.ai. These Terms, together with any applicable Statement of Work, constitute the entire agreement between the parties and supersede all prior representations, negotiations, understandings, and communications, whether written or oral.
2. Services
Agile Catalyst provides enterprise consulting, AI transformation, and investor advisory services as described on our website and in individual statements of work ("SOW") or service agreements. Each SOW is incorporated by reference into these Terms.
3. Engagement & Payment
Engagements commence upon execution of a signed SOW or written acceptance of a proposal. Fees, payment schedules, and deliverables are specified per engagement. Invoices are due within 30 days of issuance unless otherwise agreed in writing. Late payments accrue interest at 18% per annum (1.5% per month) from the due date until the date of actual payment. Upon termination for any reason, the Client shall pay for all services rendered up to the effective termination date.
4. Intellectual Property
Unless expressly agreed otherwise in a SOW, all pre-existing intellectual property brought by either party remains that party's sole property. Work product created specifically for a Client becomes Client property upon receipt of full payment. Agile Catalyst retains the right to use anonymised, aggregated learnings for internal methodology improvement.
5. Confidentiality
Each party agrees to keep confidential all non-public information received from the other party and to use it solely for the purposes of the engagement. This obligation survives termination for three (3) years.
6. Limitation of Liability
To the fullest extent permitted by applicable law, Agile Catalyst's aggregate liability arising out of or in connection with any engagement shall not exceed the total fees paid by the Client in the three (3) months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including loss of revenue, data, or business opportunity.
Nothing in these Terms limits or excludes liability for: (a) fraud or fraudulent misrepresentation; (b) death or personal injury caused by negligence; (c) gross negligence or wilful misconduct; or (d) any other liability that cannot be excluded or limited under applicable DIFC law.
7. Warranties & Disclaimers
Our services are provided with reasonable professional care and skill. We do not guarantee specific business outcomes. Nothing on this website constitutes financial, legal, or investment advice.
8. Force Majeure
Neither party shall be liable for any delay or failure to perform its obligations to the extent caused by circumstances beyond its reasonable control, including but not limited to acts of God, pandemic, war, civil unrest, government action, or failure of third-party infrastructure ("Force Majeure Event"). The affected party must notify the other in writing within 5 business days of becoming aware of the Force Majeure Event. If the event continues for more than 60 days, either party may terminate the affected SOW without penalty, subject to payment for work completed.
9. Termination
Either party may terminate an engagement by providing 30 days' written notice. In the event of material breach, the non-breaching party may terminate immediately upon written notice if the breach is not cured within 14 days of notification. Upon termination, the Client shall pay all fees for services rendered to the termination date.
10. Governing Law & Dispute Resolution
These Terms are governed by the laws of the DIFC, Dubai, UAE. The parties shall first attempt to resolve any dispute through good-faith negotiation within 30 days of written notice of the dispute. If unresolved, either party may elect to refer the dispute to: (a) the DIFC Courts of First Instance; or (b) arbitration administered by the Dubai International Arbitration Centre (DIAC) under its applicable rules, with the seat of arbitration in Dubai and proceedings conducted in English. For undisputed claims below AED 500,000, the DIFC Small Claims Tribunal may be used.
11. Amendments
We may update these Terms from time to time. Material changes will be communicated via email or a notice on our website at least 14 days before they take effect. Continued use of our services after the effective date constitutes acceptance of the revised Terms.
12. Contact
AgileCatalyst.AI Ltd
DIFC, Dubai, United Arab Emirates
compliance@agilecatalyst.ai